OUR QUALITY CHARTER
The TIVOLY group is involved in a process of constant improvement and adaptation taking into account the evolution of its customers and its environment. This process is based on the involvement of management and staff in a quality management system. Customers : Service quality, product quality and innovation are essential values for satisfying our customers. These are the priorities of our quality policy.
Staff : The involvement of the company's staff is vital in implementing our quality policy. With this in mind, the company is pursuing a dynamic human resources policy and favours team work.
Investors : Through its profitability, the company must also ensure the involvement of its shareholders, financial and other partners.
TIVOLY group certifications : • In France, TIVOLY SA has been ISO 9001 version 2000 certified since March 2002.
• In Spain, NECO is ISO 9001 version 2000 certified.
• In the United States, TIVOLY INC is ISO 9001 version 2000 certified, and it is the first manufacturer of cutting tools to be ISO 14001 certified (for the environment). |